Are you searching for a reliable property management team in Honolulu, Hawaii and its surrounding areas? If so, look no further than AVATINA.
At AVATINA, we use next-generation technology to simplify property management and streamline operations. Our modern and innovative approach to property management is changing the game!
Over the years, we’ve worked with hundreds of property owners on O‘ahu, helping them find success in their real estate investments – and now, we’re ready to do the same for you.
Owning and self-managing rental properties on O‘ahu isn’t always easy. The island’s unique real estate market, climate and regulations require specialized local knowledge and hands-on expertise to navigate successfully.
That’s why teaming up with a professional property management firm, like AVATINA, is very important.
We are experts in O‘ahu property management, with deep local knowledge of how to successfully market properties, screen tenants, collect rent, oversee maintenance, and track financial performance in this unique market.
Let us handle property management, while you enjoy the fruits of your investment!
We proudly serve Honolulu, Kakaako, Makiki, Kailua, Kaneohe, Pearl City, Waipahu, Mililani, Ewa Beach, Kapolei, Hawaii Kai, Aiea, Kaka’ako, Waikiki, Manoa, Kahala, Waimanalo, Kaaawa, Lanikai, Ala Moana, Palolo, Aina Haina, Waialae Iki and Portlock.
Looking to learn more about our property management services for single-family homes, multi-family properties, condos and apartment buildings? If so, keep on reading!
Our Top 5 Property Management Services
1. Marketing your Rental Property
At AVATINA, we rent out your homes – and fast – thanks to our strong marketing process. We show rentals until 7pm because you can't rent it if you can't see it!
We invest in every listing to ensure it delivers unmatched exposure to high-quality prospective tenants.
Our listings include professional photography, detailed floor plans, dynamic video tours and immersive 3D virtual walkthroughs, which make them stand out from other listings in your area. We lead the market with these advertising visuals; while few competitors have video tours, none we know of offer the immersive 3D tours we provide. The use of these more modern, innovative strategies also allows potential tenants to explore and experience your home virtually. This increases engagement and interest while reducing unnecessary showings. We also include detailed, compelling descriptions on each listing that highlight your property’s unique features and neighborhood benefits.
Every listing we craft is then showcased across top rental platforms, including Zillow, Trulia and HotPads to ensure maximum visibility to qualified renters.
Overall, our marketing is strategic. We don’t simply post any listing – we post a listing that is built to perform and deliver fast results. This helps us shorten vacancy periods and draw strong applicants.
2. Thorough Tenant Screening
Our tenant screening process can help you achieve peace of mind as we place reliable, responsible and respectful tenants in all of your properties.
At AVATINA, we conduct a comprehensive, multi-point evaluation of every applicant to minimize risk and maximize reliability.
Every person who applies on your properties undergoes the screening process, which involves:
- Employment and income verification
- Credit checks
- Criminal background screenings
- Eviction history
- Past rental references
… and more!
We also provide a unique service that protects owners and rewards residents: we report tenants' rent payments to the credit bureaus. This encourages on-time payments and improves the tenant's credit score—a true Win-Win!
To take it a step further, we also partner with an independent third-party vendor to verify all emotional support and assistance animal documentation for legitimacy. This protects owners who do not want pets by ensuring all animal documentation is fully vetted.
We evaluate applicants on multiple factors, helping us identify those who are financially responsible and trustworthy.
As a result, we place high-quality tenants 99.9% of the time. That is, tenants who are less likely to break the terms of the lease, delay rent payments or cause property damage.
3. Rent Collection
At AVATINA, we know that rent collection is one of your most important responsibilities. Without consistent rent, your investment simply can’t perform.
That’s why, we’ve worked hard to create a streamlined rent collection process that makes paying rent for the tenant – and collecting rent for the owner – simple, secure and convenient.
We offer a mobile-friendly online portal, where tenants can make payments quickly and conveniently from anywhere, using their preferred payment method. And as an owner, this portal allows you to receive your funds promptly and reliably, removing any stress involved with rent collection.
We stand behind our process with our On-Time Rent Guarantee: we release owner’s rental income from our account to your account within 10 business days. If not, we will refund the late month’s management fee.
While extremely unlikely, in the event that a tenant fails to pay their rent on time, we take the appropriate actions to protect your income. We start with sending friendly follow-up reminders and applying late fees. If the issue continues, we issue formal notices and, when necessary, initiate the Hawaii eviction process. If a screened tenant placed by Avatina has to be evicted, our Eviction Guarantee means we are responsible for the process and costs/fees up to $2,000.
With us, you can enjoy a worry-free, effortless rent collection experience.
4. Property Maintenance & Repairs
Maintenance is always on us. We take full responsibility for ensuring your property stays in excellent condition year-round and your tenants remain safe and satisfied. We even provide a Pet Damage Guarantee, where we will repair pet damage up to $2,000 beyond what the security deposit covers.
Tenants submit their maintenance requests online, and we coordinate all the work and repairs with trusted, local vendors.
We handle it all – from routine upkeep and preventative maintenance to move-in/move-out inspections and 24/7 emergency repairs!
We also prioritize transparency and fairness in every repair. Unlike other management companies, we never mark up maintenance costs or add hidden fees. We also pass down any discounts or cost savings we secure from vendors directly to you.
With us, maintenance requests will be handled quickly and professionally, providing you with long-term peace of mind and protecting your investment for years to come.
5. Detailed Financial Reporting
With AVATINA, you can have 24/7 on-demand access to your property’s insights.
Through the online owner portal, you can find financial statements, monthly summaries, year-end tax statements and other important documents.
This portal is accessible on any device, at any time.
What does this mean for you? It means that financial reporting is always at your fingertips, so you can have full transparency and control over your rental portfolio at all times.
This will help you make strategic decisions about your properties, as you’ll always know exactly how your investment is performing.
Our system has changed the game for the property owners we work with – and we are confident it will do the same for you.
6. Caretaker & Estate Management
We take care of your home while you are away! AVATINA provides premium caretaker services, including onsite visits, maintenance, and monitoring for all condos, townhomes, vacation homes, and estates. Whether you own a seasonal residence or a luxury estate, we ensure your property is protected and maintained to the highest standards.
Why Choose AVATINA
At AVATINA, we’re O‘ahu’s #1 residential property management company! Our founder, Thomas Wilson, is a top-producing agent recognized for excellence in the Hawaii market, and we bring that same award-winning standard to your investment.
Owning properties on O‘ahu is one thing, but successfully managing them is another…
Successful property management in Hawaii requires local knowledge and experience. Luckily, our team at AVATINA understands the unique needs of Hawaiian properties. We know how to maintain homes in this climate, navigate Hawaii’s landlord-tenant laws and implement strategies that ensure your investment succeeds.
We are the only firm that allows owners to maximize their profits by listing for rent and for sale at the same time! We provide double the options with a focus on your bottom line.
Our management fee is a transparent 10% or 8% of rental income, with an 8% discount available to Active Duty / Veteran & multi-unit properties. Management fees are tax-deductible (verify eligibility with your accountant), and with our no hidden fees policy, you'll pay us nothing until we deliver your first rent check!
We take a proven approach to property management, combining cutting-edge technology with transparent and consistent communication to keep your investment performing at its best year-round and ensure you enjoy true peace of mind.
If you own single-family homes, multi-family properties, condos or apartment buildings in Honolulu or its surrounding areas, we’re ready to work with you!
Contact us at 808-466-8342 or send us an email at thomas@avatina.com for more information.
